At Orfali Bros, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website or make a reservation with us.
1. Information We Collect
We may collect personal information when you:
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Make a reservation through our booking platform (SevenRooms)
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Contact us via email rsvp@orfalibros.com
The information collected may include, but is not limited to:
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Name
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Contact details (email address, phone number)
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Reservation details and dining preferences
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Special requests or dietary requirements
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Technical data such as IP address, browser type, and usage data
2. Use of Information
Your information is used solely for purposes related to our services, including:
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Managing and confirming reservations
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Communicating important updates regarding your booking
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Improving our guest experience and services
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Responding to inquiries or feedback
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Complying with legal and regulatory obligations
Orfali Bros does not sell, rent, or trade personal data to third parties.
3. Reservations & Third-Party Services
Reservations at Orfali Bros are managed via SevenRooms, a third-party reservation platform. Personal information submitted during the booking process is processed in accordance with SevenRooms’ privacy and data protection standards.
We encourage guests to review SevenRooms’ privacy policy for additional details regarding their data handling practices.
For further information please email us on rsvp@orfalibros.com
4. Cookies & Website Analytics
Our website may use cookies or similar technologies to enhance user experience and analyze website performance. Cookies help us understand how visitors interact with our website and allow us to improve functionality.
You may choose to disable cookies through your browser settings; however, this may affect certain features of the website.
5. Data Storage & Security
We take reasonable measures to protect personal information from unauthorized access, loss, misuse, or disclosure. Access to personal data is limited to authorized personnel and trusted service providers who require such information to perform their duties.
6. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
7. Your Rights
You have the right to:
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Request access to your personal data
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Request correction of inaccurate or incomplete information
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Request deletion of your personal data, subject to legal and operational requirements
Requests may be submitted by contacting us using the details provided below.
8. Policy Updates
Orfali Bros reserves the right to update or amend this Privacy Policy at any time. Any changes will be published on this page and will take effect immediately upon posting.
9. Contact Information
For questions regarding this Privacy Policy or the handling of your personal information, please contact us at:
Email: rsvp@orfalibros.com
Location: Dubai, Wasl 51 Mall