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Terms And Conditions


 (These terms are applicable to any online purchases from Orfali bros’s restaurants

in the UAE)



By installing, accessing, or using any websites, mobile apps, email newsletters and subscriptions, and other digital properties on which these terms are posted or referenced (together, “online services”), you are entering into a binding agreement with Orfali bros Fast Food Restaurants in the UAE).

By accepting these terms, you understand and consent to Orfali bros’s Privacy statement, which is incorporated into, and part of, this agreement. Our Privacy Statement describes how we collect, use, and share information.

The online services are not intended to be used by, or targeted to, anyone under 18. You must be at least 18 years old to use the online services. If you are not yet 18 years old (or have not reached the legal age in your country if it is different there), then you must review these terms with your parent or guardian, and they must understand and agree to these terms in order for you to use the online services.

If you or your parent or guardian does not agree to these terms, then you must immediately stop using the online services and request that Orfali bros close any online services account that you have created. You can request account deletion by sending an email to  Please include the email address of the account that you want to be deleted.

Obey the rules of the road

Whenever you use the online services, you must obey the road rules and all applicable rules and regulations. YOU MUST NOT USE THE ONLINE SERVICES WHILST DRIVING OR WHILST BEHIND THE WHEEL OR CONTROLS OF A VEHICLE THAT IS MOVING OR NOT IN “PARK.” In the interest of safety at all times, you should only use the online services when it is lawful and safe to do so.

You are responsible for your devices and accounts.

You are responsible for any devices, software, and services needed to use the online services. Orfali bros does not guarantee that the online services will fully function on any particular device or with any particular software. You are also responsible for any messaging and data charges, fees, and taxes for your use of the online services, including when we communicate with you by text, email, or other means that you choose. You may only use the online services with devices that you own or control and using only the authorized operating system (e.g., Apple iPhone OS for Apple devices). If you create an online services account, you are responsible for keeping the account secure and for all activity under the account. You can only use one online services account and must keep your account information accurate at all times.

Orfali bros’s right to update or terminate the online services.

You understand and consent that (with or without notice) Orfali bros may update, modify or terminate the online services (or your access to them) from time to time, including by pushing updates to (or removing functionality or access from) any Orfali bros’s mobile app that you have installed on your device.

Updates to these terms.

Orfali bros may also update these terms at any time and at its sole discretion. If Orfali bros makes material changes to the terms, we will notify you by any reasonable means, such as by posting the new terms in the online service. If you do not agree to the changed terms, then you must immediately stop using the online services and request that Orfali bros close any online services account that you have created. To close your account, you can email us at 

Links to job opportunities from the online services.

The online services may provide links to job opportunities posted by Orfali bros. We are the only ones responsible for setting the job requirements, all hiring decisions, and all other employment-related matters for all of our restaurants.

How to contact us. If you have any questions or comments regarding the online services, please see the Contact Us section in the online services, or you can always send us an email at

2. Our information practices and communications with you.

Orfali bros’s Privacy Statement.

These terms incorporate Orfali bros’s Privacy Statement as part of the terms. Our Privacy Statement describes our information practices, including how we collect, use, and share information.

How we communicate with you.

Through the online services, you may opt in to receive emails, text messages to the mobile number you provide to us, or push notifications from Orfali bros. When you opt in to any of these communications types, you understand and consent that you will receive marketing, transactional, and other messages from Orfali bros. Orfali bros may use the information you have provided to us to communicate with you in accordance with Orfali bros’s Privacy Statement.

Opting out of communications generally.

You have a choice in how we communicate with you. You can generally find your communication preferences with instructions on opting out in the profile section of the online service you use. You may also have the ability to change your communication preferences using your device settings. In addition, our communications themselves may include the option to opt out. You understand and agree that you may need to separately manage your communication preferences for each communication method. For example, if you opt out of receiving marketing emails, you may still receive marketing text messages if you have opted to receive them. Whilst we do our best to offer convenient methods for you to manage your communications preferences, you may need to separately adjust your preferences for each online service. Please note that for some account-related and transactional communications, the only way to stop receiving these communications may be to close your online services account. Lastly, please note that if you are receiving communications from any party other than Orfali bros, then you will need to opt out from them directly.

Suspicious Activity

Orfali bros is entitled to take any action it considers appropriate, including removing or suspending your account if we detect any suspicious activity concerning your account, including but not limited to:

     (i) engaging in illegal or fraudulent activities;

     (ii) supplying or attempting to provide false or misleading information, or making a misrepresentation to Orfali bros

     (iii) selling, assigning, transferring or acquiring, or offering to sell, assign, transfer or acquire any reward, benefit other than in accordance with these terms and conditions; or

     (iv) excessive earning (via fraud or other means).


You are responsible for updating any change of name, email, or any other details as soon as practicable after the change. Orfali bros is not responsible for any failure by the customer to update any details in accordance with this clause.

Orfali bros retains at all times ownership of all materials and advertising on its website under the law and jurisdiction set out in Law and Regulations of the UAE.

Any breach by you of these terms.

Nothing in these terms shall affect your statutory rights.

All instructions, terms, and conditions on any advertising or promotional materials relating to this Promotion form part of these terms, although, in the event of conflict, these provisions shall prevail over all such other instructions, terms, and conditions. As defined above, expressions shall have the same meanings when used in such other instructions, terms, and conditions wherever the context admits.

3.  Ownership and Licenses for the online services

Orfali bros’s intellectual property ownership.

Any and all rights in the online services are and shall remain the exclusive property of Orfali bros. For purposes of clarity, “online services” includes any and all content on the online services, such as, but not limited to, text, images, graphics, logos, page headers, button icons, images, audio clips, digital downloads, data compilations, software, trademarks, service marks, trade dress, audio, video, data and other materials (together, “Content”) as well as any part of the online services. The online services are licensed, not sold, to you. Nothing in these terms intends to transfer any such rights to, or to vest any such rights in, you. You may not take any action to jeopardize, limit, or interfere with Orfali bros’s rights.

Your license to use the online services.

Subject to these terms, you are granted a personal, non-exclusive, non-transferable, and revocable license to use the online services solely for your own personal, non-commercial purposes strictly in accordance with these terms. For purposes of clarity, “Use” includes access, interaction with, and display rights. No licenses or rights are granted to you by implication or otherwise, except for the licenses and rights these terms expressly grant to you. Orfali bros’s reserves all other rights.

Trademark information.

Trademarks, service marks, and all graphical elements, including the look and feel of the online services, are distinctive and protected trademarks or trade dress of Orfali bros. The online services may also contain various third-party names, trademarks, and service marks that are the property of their respective owners.

4.  User submissions

User submissions.

Some online services may allow you to send comments, remarks, suggestions, ideas, graphics, photographs, questions, complaints, or other information posted or communicated to Orfali bros through the online services (together, “submissions”). You understand that by submitting any information to Orfali bros through the online services, you grant Orfali bros’s a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, sublicense to others, modify, translate, prepare derivative works of, publicly display the submissions for any commercial or any other purpose whatsoever without approval from or compensation to you or any other person. Orfali bros will not be required to treat any submissions as confidential.

5.  Acceptable uses and restrictions for the online services.

With respect to the online services (which includes content), you may not and may not allow third parties, to:

      Use the online services for any purpose that is unlawful or prohibited by these terms;

      Delete or change any copyright, trademark, or other proprietary notices;

      Attempt to obtain ownership or title to the online services, including the content;

      Use, copy, distribute, republish, display, disclose, upload, post, or transmit the online services in any commercial manner;

      Rent, lease, sell, sub-license, loan, translate, merge, adapt, assign or transfer the online services, or combine them with, or incorporate them into, any other programs or services;

      Disassemble, decompile, reverse-engineer, copy in source or object code format, or create derivative works based on the online services;

      Transfer, provide, export, or re-export the online services in violations of an embargo, trade sanction.

      Use or launch any unauthorized technology or automated system to access the online services or extract content from the online services, including but not limited to spiders, robots, screen scrapers, or offline readers;

      Attempt to disable, damage, overburden, impair or gain unauthorized access to the online services, Orfali bros’s network, or any user accounts associated with the online services.

6.  Limitations on liability and disclaimers.

Limitations on Orfali bros’s liability.

Orfali bros shall not be liable for any direct or indirect lost profits or lost business damage, special, indirect, consequential, exemplary, or incidental damages, including lost data, personal injury, or property damage related to or arising out of the online services. Nothing in this section is intended to limit Orfali bros’s liability for damages to the extent caused by Orfali bros’s own gross negligence or intentional or unlawful misconduct. Additionally, nothing in this section is intended to limit or alter your rights as a consumer that cannot be limited or altered under applicable law. Orfali bros reserves all legal rights to recover damages or other compensation under these terms or as allowed by law.

Orfali bros provides the online services “AS-IS” and without any warranties.

The online services may include inaccuracies or errors. Orfali bros provides the online services “as is” and without warranties of any kind, either expressed or implied. Orfali bros disclaims all warranties of merchantability and fitness for a particular purpose. Orfali bros does not warrant or make any representation that the online services will be accurate, reliable, uninterrupted, or error-free, that defects will be corrected, or that the online services are free of viruses or other harmful components. You assume total responsibility related to your use of the online services. Your sole remedy against Orfali bros for dissatisfaction with the online services is to stop using them. This limitation of relief is a part of the bargain between the parties.

Third-party services.

The online services may link to or allow you to use third-party websites, downloadable materials, content, social networks, or other digital services (together, “third party services”). These third parties may have their separate terms and conditions or privacy policies that you should review and understand before using them. Orfali bros does not endorse and is not associated with any of these third party services. Orfali bros has no responsibility for any loss or damages arising from or related to these third party services.

7.  Miscellaneous.

      These terms will be governed and interpreted under the laws of [the UAE], notwithstanding any principles of conflicts of law.

      Orfali bros may transfer its rights and obligations under these terms to another organization or entity, but this will not affect your rights or our obligations under these terms. You may only transfer your rights or obligations under these terms to another person if Orfali bros agrees in writing.